Branch Operations Head is one of the critical leadership positions in the bank as he/ she spearheads the Operations function in a branch.
Branch Operations Head is responsible for administration of the branch by overseeing daily operations like cash, clearing, transfer, Electronic Clearing Service (ECS)/Real time gross settlement systems (RTGS)/National Electronic Funds Transfer (NEFT), Cash Deposit (CD), Fixed Deposit Receipt (FDR), account opening & customer service with a team of Tellers and FDOs.
He/She handles Internal and External Audit, provides data and oversees audit queries.
The Branch Operations Head also ensures resolution of customer complaints/ issues within the prescribed TAT.
He/She reviews Branch Operations reports, vault register & tracks exceptional transactions- Anti Money Laundering – AML alerts and ensures compliance with banking rules, regulations & procedures.
The Branch Operations Head is accountable for the lead generation of Current Account and Savings Account(CASA) through the FDOs and Tellers.
As the job is transferable in nature he/she should be open for relocation as & when required
Qualification*Any Graduate, Any Post-graduate
Experience*4 Year- 7 Years
Salary*5 - 8 lacs