Courier-Dispatch Follow up:
Access the pending work orders in ERP and dispatch the books through courier/ delivery boy.
Follow-up with the delivery agencies and confirm timely delivery of the books, failing which investigating the same and ensure that the books are delivered.
Compare the particulars of the courier bill against the billing details in ERP and report the changes to the courier company.
Checking ledger balance of the customer before dispatching the order and inform H.O. if payment of the order is not received.
To coordinate with customers.
Will be responsible for accurate deliverable as per the bill.
Update daily real time status of the orders which are ready for dispatch.
Sample Copies Accounting:
Update the records of free copies distributed to customers for promotion in ERP.
Follow-up with sales team:
Co-ordinate with the sales team and give them a gentle reminder about their daily follow-ups and update the same in ERP.
Follow-up with the customers about their balance payments and make necessary arrangements to collect their dues.
Handle customer enquiries regarding purchase of books and place the said orders in ERP.
Customized Cover Page:
Co-ordinate with the sales team/customers regarding customization of cover page.
Communicate the same to the design department and get the desired output.
Assist in other duties as needed and directed
Update status of previous days deliveries, document of the delivery details and payment collected should be sent to the HO.
Should report to H.O. in case of any discrepancies in delivery.
Make sure that all bills are packed on daily basis.
Responsible for all activities in the godown, reports prepared and sent to respective in charges.
Expected to maintain all necessary records pertaining to inventory.
Qualification*Any Graduate, Any Post-graduate
Experience*6 Months - 1 Year
Salary*1 - 2 lacs