Candidate should be Tenured AVPs or VPs in any BPO Managing large banking operation of 100-300 FTEs , should must be strong in KYC and AML.
The candidate will work with in the KYC Remediation team who is responsible for several activities aligned with the remediation of Know Your Customer activity for corporate / personal / commercial customers.
Previous experience of KYC analysis in a remediation or live on-boarding environment is essential.
The candidate must also have a detailed knowledge of the following: Personal client KYC, Corporate entities, Sanctions, Data gathering skills, Screening clients, Risk classification, PEPs investigation and knowledge of regulatory environment.
Attributes to succeed in this role: Experience in leading team, Ability to learn quickly, Detailed understanding of the procedure documents, KYC / AML knowledge and ability to speak up and challenge effectively.
Main Duties and Responsibilities
Manage a team of KYC analysts and over see their work to ensure it is of the highest quality standards
Perform random quality checks on the case which has been already checked by the QC person
Ensure that the team operates efficiently, adheres to procedures and the groups best practice and policy
Hold regular team meetings and create an environment of good communication with effective two-way feedback of information and ideas
Should be able to anticipate risk and challenges in the process and take proper actions to zero down the impact
Should have excellent people handling skill
Should monitor work allocation for the team to get maximum output from the team
Conduct team engagement activities
Liaising with client to understand the upcoming volume patter to ensure highest productivity from the team
Support the KYC Analysts/Checkers to resolve their queries
Need to work with the team to identify gaps in the process and work with clients to close those gaps within the set timelines
Support the KYC Analysts to validate the clients KYC risk profile and raising any points of concern, such as negative news
Establish and maintain excellent working relationships with stakeholders at all levels
Primary escalation point for clients, responsible for client satisfaction, overall client management and delivery of client solutions.
Candidates should have a minimum of 12 -15 years of functional experience in financial services with strong technical knowledge of KYC / AML process
Minimum of 5 years experience in managing team and have 3 years experience in managing team leaders.
Sound knowledge of the regulatory environment is highly desirable
Relevant Legal and Compliance Qualifications desirable
Investment Banking skills preferred
Good stakeholder management skills
Deep understanding of the end to end KYC and client on-boarding processes
Experience of on boarding across different client types
Willing to occasionally attend conference call meetings outside normal business hours
Ability to be highly flexible and react swiftly to changing priorities and urgent situations