GLOBAL BANKING OPERATION LEAD – /jobs cloud/MUMBAI

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  • Post Date: March 21, 2018
  • Applications 0
  • Views 41
Job Overview

Candidate should be Tenured AVPs or VPs in any BPO Managing large banking operation of 100-300 FTEs , should must be strong in KYC and AML.

The candidate will work with in the KYC Remediation team who is responsible for several activities aligned with the remediation of Know Your Customer activity for corporate / personal / commercial customers.

Previous experience of KYC analysis in a remediation or live on-boarding environment is essential.

The candidate must also have a detailed knowledge of the following: Personal client KYC, Corporate entities, Sanctions, Data gathering skills, Screening clients, Risk classification, PEPs investigation and knowledge of regulatory environment.

Attributes to succeed in this role: Experience in leading team, Ability to learn quickly, Detailed understanding of the procedure documents, KYC / AML knowledge and ability to speak up and challenge effectively.

Main Duties and Responsibilities

Manage a team of KYC analysts and over see their work to ensure it is of the highest quality standards

Perform random quality checks on the case which has been already checked by the QC person

Ensure that the team operates efficiently, adheres to procedures and the groups best practice and policy 

Hold regular team meetings and create an environment of good communication with effective two-way feedback of information and ideas

Should be able to anticipate risk and challenges in the process and take proper actions to zero down the impact

Should have excellent people handling skill

Should monitor work allocation for the team to get maximum output from the team

Conduct team engagement activities

Liaising with client to understand the upcoming volume patter to ensure highest productivity from the team 

Support the KYC Analysts/Checkers to resolve their queries

Need to work with the team to identify gaps in the process and work with clients to close those gaps within the set timelines

Support the KYC Analysts to validate the clients KYC risk profile and raising any points of concern, such as negative news

Establish and maintain excellent working relationships with stakeholders at all levels

Primary escalation point for clients, responsible for client satisfaction, overall client management and delivery of client solutions.

The Candidate

Candidates should have a minimum of 12 -15 years of functional experience in financial services with strong technical knowledge of KYC / AML process

Minimum of 5 years experience in managing team and have 3 years experience in managing team leaders.

Sound knowledge of the regulatory environment is highly desirable

Relevant Legal and Compliance Qualifications desirable

Investment Banking skills preferred

Good stakeholder management skills

Deep understanding of the end to end KYC and client on-boarding processes

Experience of on boarding across different client types 

Willing to occasionally attend conference call meetings outside normal business hours

Ability to be highly flexible and react swiftly to changing priorities and urgent situations

Job Detail
  • Career LevelManager
  • Gender*Both
  • Qualification*Any Post-graduate
  • Experience*10 Years+
  • Salary*10 lacs+