Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.
Client Management: undertake analysis for both RMS & Analytics and share integrated output with clients
Project Management: participate in managing analytics projects with product execution team
Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings
Financial Management: participate in financial discussions with team leader and provide necessary inputs
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
Identify and recommend enhanced and new services that answer clients’ business needs
Build and maintain ongoing relationships with the identified key persons within client organization
MBA (desirable) with 4 to 7 years experience in FMCG/Service/Retail industry
Strong client focus and proactiveness
Very good influencing, persuading and project management skills
Working knowledge of statistics and multivariate analysis
Working knowledge of research techniques and methodologies.
Strong presentation skills, logical thinking, strong command on excel
Qualification*Any Graduate, Any Post-graduate, MBA
Experience*4 Year- 7 Years
Salary*Best in Industry