Product Manager – Digital Home Loans/Diamond Consultants/Bangalore

This job has been Expired
Diamond Consultants
Job Overview

Act as – in-house- Home Loan product expert with deep knowledge and insights into current customer sourcing, appraisal and approval processes

Informal Sector – Design and develop appraisal processes for Employed and Self-Employed customers in the Informal/unorganized sectors. Work with cross-functional teams like Operations, Credit, Technology and Sales to introduce technology into application form, appraisal and assessment processes.

Affordable Housing – Drive product innovation and policy framework.

And initiate corrective action wherever required, including improvement in end-to-end login-to-disbursement turnaround time

Undertaking projects to identify gaps in current processes and monitoring & improve lead-to-login, login-to-approval & approval-to-disbursement ratios of the cities

Strategically responsible for customer experience – Innovation, Conceptualize and Implement Digitization of customer service framework, Product development and management, New CRM implementation and integration

Taking complete ownership of user experience across all our products

Create prototypes and design flow; present the mock designs to the team/ management and seek approval to take live

Enhanced the data collection process with some validations to reduce the overall TAT

Lead the development of project plans, schedules, budgets, and appropriate systems documentation

Facilitate team input into various stages of product development and design

Job Detail
  • Career LevelManager
  • Gender*Both
  • Qualification*Any Graduate, Any Post-graduate
  • Experience*10 Years+
  • Salary*Best in Industry