Research Analyst/Intellect HR Pvt Ltd/Noida

This job has been Expired
Intellect HR Pvt Ltd
Job Overview

Key Responsibilities:

Research and analysis on factors impacting responses of customers on the website of

Analyze consumer behavior and equip sales teams with data enabling better client renewals

Stay updated with process changes/enhancement in the process

Develop an in-depth understanding of all the services of the website of and thoroughly understand their execution requirements

Communicate clearly with sales teams and ensure all execution requirements are met before product activation is initiated

Respond to all tickets within stipulated time

Minimize errors or escalations and ensure adherence to TAT

Ensure process adherence and must understand the critical SLAs, TATs and SOPs of process

Identify redundant steps in the process and suggest measures to minimize execution delays

Maintaining MIS, Data Analysis and Reporting for the process

Desired Candidate Profile

2 – 6 years of experience in data analysis and data research 

Consumer and market analysis

Excellent spoken and written communication

Sound knowledge of the web applications and their functioning (Internet & Search Engines)

Proficient in Microsoft Office Products including Excel, Word, PowerPoint

Good team player 

Qualified in OR BSC ( Maths / Statistics / Computers) OR  BA (Maths / Statistics / Economics) is a must

Job Detail
  • Career LevelExecutive
  • Gender*Both
  • Qualification*MCA, BCA, BSC, MSC, MSC Statistics
  • Experience*2 Year- 6 Years
  • Salary*3 - 5 lacs