Purpose of the role:
Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company’s quality standards
Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
Provide “in office” research, administrative and operational support to senior staff
Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request, accuracy and correctness
Primary Qualities Required:
Able to influence and persuade.
Strong customer service and interpersonal communication skills.
Ability to analyze and interpret data in a challenging and insightful manner.
Strong and articulate verbal and written communication skills.
Efficient time management, ability to multi-task and detail oriented.
Displays maturity and creative problem solving skills in handling crises.
Recommend improvements in work processes within area of responsibility.
Analyses and interprets financial information to ensure achievement of business targets and early identification of issues / crisis.
Experience*1 Year- 2 Years
Salary*Best in Industry