Purpose of the role:
Maintain a client service orientation by managing day-to-day administration of client service / sales activities and coordinating on analysis and reporting of assigned research projects.
Managing clients and their respective projects custom research team in matters of market research based on experience in one or more sectors (financial services; media, telecom & technology, energy, etc.)
Reporting to a project lead, you will be responsible for the successful execution of customized qualitative studies, including project costing, questionnaire design, project management and execution, analysis and report writing.
This role requires a true team player who can effectively manage multiple projects with a consistent level of quality, delivered on time and on budget.
Managing clients and their respective projects from beginning to end, including making actionable recommendations to support key business objectives
Consistently exceeding client expectations from project inception through completion
Successfully manage multiple projects simultaneously, all in different design/analysis stages
Proactively anticipating, troubleshooting, overcoming, and/or escalating challenges to your project lead in a timely manner
Coordinating project task activities between your project team and internal support/operations team(s)
Consulting (Questionnaire Design, Analysis, Reporting & Writing)
Assist in the development of strong and captivating proposals to meet client needs, based on short research briefs and/or elaborate RFPs; including assisting with costing structure, methodological design, analytical framework, etc.
Designing questionnaires/focus group screeners/interview guides to meet the specific or unique client objectives
Synthesis and communication of both primary and secondary research findings into actionable insights according to the clients objectives
Full reporting and analysis (via PowerPoint): Interpreting and analysing multivariate data, drawing insightful conclusions and providing recommendations, where applicable.
Provide “in office” research, administrative and operational support to senior staff
Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc and perform quality checks on all reports for alignment to request, accuracy and correctness
MA in Psychology/ Sociology/ Philosophy/ Social Anthropology or MBA in Marketing
2 to 4 years experience in Qualitative Consumer Research
Strong client focus and proactiveness
Very good influencing & persuading skills
Demonstrable and thorough knowledge of research methodologies and survey design
Expert knowledge of statistics and multivariate analysis
Expert knowledge of research techniques and methodologies
Qualification*Any Graduate, Any Post-graduate, MBA
Experience*2 Year- 4 Years
Salary*Best in Industry