Team Leader/Intellect HR Pvt Ltd/Mumbai

This job has been Expired
Intellect HR Pvt Ltd
Job Overview

Desired Candidate:

Job Responsibilities – Outbound Sales Process :

Manage a team of executives

Monitor performance of the executives

Ensure achievement of sales targets

Liaison with training team for performance enhancement initiatives of executives

Liaison with quality team to ensure quality norms laid down by the Customer Contact Centre are met by the executives

Manage MIS for the team

Learning and development initiatives for the team

Learning and development initiatives for self

Handle irate customers and escalations

Desired Candidate:

Experience: Minimum 2 years years of experience in a BPO industry and in a team handling role of minimum 15 tele callers. Background in tele sales process will be an added advantage.Minimum 2 years years of experience in a BPO industry and in a team handling role of minimum 15 tele callers. Background in tele sales process will be an added advantage.

Job Detail
  • Career LevelOthers
  • Gender*Both
  • Qualification*Any Graduate
  • Experience*2 Year- 5 Years
  • Salary*Best in Industry