Walk – In Drive Customer Care Associate Payrol of DCB Bank (borivali)/DCB Bank Limited/Mumbai

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  • Post Date: March 20, 2018
  • Applications 0
  • Views 44
Job Overview
  • Excellent English Language Skill is mandatory.
  • Handle Inbound Calls from customers
  • Query Handling pertaining to their bank account and loans, etc.
  • Cross Sell Banking Products based non Goal sheet.
  • Handle Customer Query / Complaints of Banks Customers
  • Handle enquiries on new products / communications launched by bank.
  • Ensure end to end resolution and provide customer satisfaction on every call
  • Out calling customers whenever required and follow up to take queries to closures

 

Desired skills and competencies:

  • Should be open to work in rotational shifts and rotational weekly offs. (Night shifts in case of male employees)
  • Open to work on Sundays and Bank holidays
  • Ability and desire to sell
  • Strong Communication
  • confident and determined approach
  • Experience in cross selling various banking products would be an added bonus
Job Detail
  • Career LevelExecutive
  • Gender*Both
  • Qualification*Any Graduate
  • Experience*1 Year- 4 Years
  • Salary*2 - 3 lacs